Last updated: July 28, 2026
This Privacy Policy explains how Lucky the Panda (“we”, “us”) collects, uses and protects your personal information when you use our website and games (the “Service”). By using the Service, you agree to the practices described here.
1. Information We Collect
- Account information — email address, display name and password when you register.
- Gameplay data — games played, session length, Virtual Currency balances, achievements and leaderboard activity.
- Device and usage data — IP address, browser type, operating system, pages visited and referring URLs, collected automatically.
- Communications — messages you send to our support team.
2. How We Use Your Information
- To operate the Service: accounts, saved progress, leaderboards and social features.
- To verify eligibility, including that you are at least 18 years old.
- To improve the Service, fix problems and keep it secure and fair.
- To send Service communications, and — only with your consent — promotional emails, which you can opt out of at any time.
- To comply with legal obligations.
3. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences and understand how the Service is used. You can control cookies through your browser settings; disabling them may limit some features.
4. Sharing of Information
We do not sell your personal information. We may share it only with:
- service providers who help us operate the Service (hosting, analytics, email), bound by confidentiality obligations;
- authorities where required by law, or to protect our rights, players or the public;
- a successor in the event of a merger, acquisition or asset sale, with notice to you.
5. Data Retention
We keep your information only as long as needed for the purposes described above, or as required by law. You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at the address below. You may also have the right to lodge a complaint with your local data protection authority.
7. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children
The Service is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date.
10. Contact
Privacy questions or requests: privacy@luckythepanda.com.